Privacy Policy

We may collect information that you provide when placing an order, creating an account, contacting us, subscribing to updates, or using our website.

This information may include:

• Your name, email address, and phone number.
• Billing and delivery addresses.
• Order details and product preferences.
• Payment status and transaction references.
• Messages, reviews, and customer-support requests.
• Technical information such as device type, browser, IP address, and website activity.

We use collected information to:

• Process, prepare, and deliver your orders.
• Send order confirmations and delivery updates.
• Manage accounts, rewards, and saved addresses.
• Respond to questions, complaints, or support requests.
• Improve our products, website, and customer experience.
• Send promotional messages when you have agreed to receive them.
• Prevent fraud, misuse, and unauthorized transactions.
• Meet legal, accounting, and regulatory obligations.

Payments may be handled by banks, mobile wallets, payment gateways, or other third-party providers. We do not intentionally store full card details, account passwords, or wallet PINs on our website.

Payment providers process your information according to their own privacy policies and security procedures.

We do not sell or rent your personal information. We may share limited information with trusted parties when required to operate our business.

These parties may include:

• Delivery partners and riders.
• Payment and banking providers.
• Website hosting, email, and analytics services.
• Customer-support and communication providers.
• Government authorities when legally required.

Service providers should only use information for the services they perform for Noisette.

Our website may use cookies and similar technologies to remember your preferences, keep items in your cart, understand website usage, and improve performance.

You can disable cookies through your browser settings. Some website functions may not work correctly when cookies are disabled.

We may send product updates, offers, and bakery news when you subscribe or otherwise agree to receive marketing messages.

You can unsubscribe using the link in an email or by contacting us. You may still receive essential messages related to active orders, payments, or account security.

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, alteration, or misuse.

No online system is completely secure. You are responsible for keeping your account password and verification details private.

We retain personal information only for as long as reasonably required to process orders, provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

Subject to applicable law, you may ask us to review, correct, update, or delete certain personal information associated with you.

Some information may need to be retained for completed transactions, legal compliance, fraud prevention, or accounting purposes.